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Customer Service phone numbers by island. Hours for all offices are 8:00 am to 4:00 pm.

Our call center is currently experiencing high call volumes, resulting in longer wait times. For faster assistance and direct access to your Hawaiʻi Gas account information, we encourage you to sign up for MyAccount, our secure, 24/7 online customer portal. Thank you for your patience and understanding.

Big Island (808) 935-0021
Maui, Molokai and Lanai: (808) 877-6557

24-Hour Emergency Hotline: (808) 526-0066

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