Contact Us

Customer Service phone numbers by island. Hours for all offices are 8:00 am to 4:00 pm.

Our call center is currently experiencing high call volumes, resulting in longer wait times. For faster assistance and direct access to your Hawaiʻi Gas account information, we encourage you to sign up for MyAccount, our secure, 24/7 online customer portal. Thank you for your patience and understanding.

Big Island (808) 935-0021
Maui, Molokai and Lanai: (808) 877-6557

24-Hour Emergency Hotline: (808) 526-0066

If you need assistance, please use one of the request buttons below to send us your request. Doing so will ensure that we receive your message and allow us to respond accordingly.
Receive the Good Energy Connections Newsletter
FAQ
Contact Us