Non-Utility Propane Rate Increases in January 2025
Over the past several years, Hawaiʻi Gas has incurred increases in the costs of propane supply, shipping, labor, and materials. While we have been absorbing the majority of these cost increases, we will be passing on a small portion of the increase to our customers beginning January 2025. We understand the impact that this may have on our customers and are working hard to keep pricing affordable without sacrificing customer service, safety, or reliability of our supply. We appreciate your business and are proud to be your propane service provider. For any questions, please contact the Customer Service team at your local Hawaiʻi Gas office (telephone numbers below).
Customer Service phone numbers by island:
Oʻahu (808) 535-5933
Kauaʻi (808) 245-3301
Big Island (808) 935-0021
Maui, Molokaʻi and Lānaʻi: (808) 877-6557
Hours for all offices are 8:00 am-4:00 pm
Bill pay assistance
Hawaiʻi Gas offers resources to customers who anticipate difficulty paying their bill. Please call us if you need to make payment arrangements or would like information on agencies who may be able to assist.
It is a privilege to be your energy provider. For questions or further information, please contact your local Hawaiʻi Gas office.
