Here at Hawaii Gas, we value the safety of the community. In the event of a gas or severe weather emergency, follow these tips to keep yourself and your family safe.
14 day supply of water
(one gallon per person per day)
14 day supply of food
First aid kit
Baby food & supplies
Pet food & supplies
Be aware of the current storm situation by monitoring the news media and Central Pacific Hurricane Center’s forecast updates
Secure all loose objects outside your house that could be blown about by the wind
Check your gas appliances and grill - they should still work during a power outage
Turn the temperature in your refrigerator and freezer to their coldest settings to preserve food if the power goes out
Fill your car’s gas tank
Fully charge cell phones
Go over your emergency plan with your family
Take photos of your home and valuable possessions
Consider a backup generator. A propane or natural gas generator can supply electricity if the power goes out and serve as a secondary source of energy for lighting, refrigeration, and other needs.
Portable propane tanks (20 pounds) used for gas grills should be checked regularly to make sure they are in good working condition. Always keep portable tanks in an upright position. Never store tanks in an enclosed area like a garage or shed. When not in use, keep tanks away from heat sources such as stoves and grills, and away from electrical outlets or other sources of ignition. Consider anchoring or bracing your tank to help prevent it from moving, sliding, or falling over during a natural disaster.
Hawaii Gas urges customers not to move canisters, tanks, or cylinders in anticipation of the storm. You may secure the equipment with tie-downs or a chain, but please do not physically move the equipment from where it is located.
Your gas appliances may still work without power. Follow the manufacturer’s recommendations to use your appliance or contact your local Hawaii Gas office.
Otherwise, we recommend that customers keep their gas service on.
Meter Shut Off:
To shut off gas at this type of meter, turn the valve using a wrench.
Tank or cylinder shut off:
Turn the valve handle clockwise until it will not turn any more.
Check your gas pipes and equipment for any signs of a gas leak. For tips, see “Recognizing gas leaks.”
If you suspect a gas leak, do not turn on or off any electrical switch, electronic appliance, cell phone or equipment that could create a spark.
If you smell gas, hear gas escaping, or suspect a gas leak, turn off the gas at the shutoff valve only if it is safe to do so.
Evacuate to a safe area, then call Hawaii Gas or 911.
If you shut down your gas service, or return to your home following an evacuation and find that your gas service has been shut down, contact your local Hawaii Gas Office. We will send a trained, qualified professional to restore your service.
Never attempt to turn on your gas service yourself after the valves have been shut off.
Continue monitoring broadcasts for updates on weather conditions
If driving, avoid flooded roads
Stay away from downed power lines
Avoid drinking or preparing food with tap water unless assured by health officials that it's safe